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What we do

Eight services, one coordinator

Everything between your first message and your flight home: choosing a hospital, the paperwork, the trip and the follow-up. You pay the hospital's own price — Medcasts adds no markup.

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Clinicians adjusting an IV drip for a patient on a hospital ward in Africa

Photo: US Army Africa · CC BY 2.0

Decide before you commit

Free, low-friction services that help you choose without booking anything.

  • Doctor at a telemedicine workstation reviewing scans during a video consultation

    Quote matching

    Send your reports once. We ask suitable hospitals for written, itemised quotes and put them side by side for you.

    Request quotes
  • Doctor examining an elderly patient's hand with a penlight during a follow-up

    Free second opinion

    A specialist reviews your reports and existing treatment plan before you commit to surgery abroad.

    Upload reports
  • Patients waiting at the reception desk of a children's hospital in Yangon

    Named case manager

    One person follows your case from the first message to discharge and answers your questions in plain language.

    Meet your coordinator

Get to the hospital, hassle-free

Documentation, transit, and accommodation handled before you board the plane.

  • Hand-mudra sculptures above the arrivals hall at Delhi Airport Terminal 3

    Medical visa coordination

    Hospital invitation letters, document checklists and guidance for the medical visa of your destination.

    Start visa
  • International arrivals area at Indira Gandhi International Airport, New Delhi

    Airport pickup + accommodation

    We arrange pickup at the airport, a place to stay near the hospital and an interpreter where needed.

    Plan my trip

After surgery, before you fly home — and after

Recovery support, emergency cover, and payment infrastructure for cross-border care.

  • Patient with an arm sling recovering at home in his living room

    Follow-up after you fly home

    After you fly home we pass your records to your local doctor and help arrange follow-up calls with the hospital team.

    How follow-up works
  • Laparoscopic operating theatre with surgical lights and monitors, India

    Emergency + air ambulance

    If something goes wrong during your trip, one call reaches our desk to coordinate hospital care and transfers.

    Emergency desk
  • Single-bed private patient room with window and bedside cabinet in a modern hospital

    Insurance + payment liaison

    We help you understand what your policy covers and prepare the hospital documents your insurer asks for.

    Payment options

Free to you — hospitals pay us.

Our coordination services are free for patients. You pay the hospital directly at its own price; how Medcasts is paid is set out in our terms.

Read terms
How this works

From first message to first follow-up

  1. Initial conversation

    You tell us what you are considering — diagnosis, earlier tests, where you live and your budget — and we assign a case manager.

  2. Workup review

    We collect your reports and share them with hospitals that treat your condition. Nothing is booked at this stage.

  3. Decision support

    Ask questions, compare options, get a second opinion. We help you choose; we don't push a hospital.

  4. Travel coordination

    Once you choose, we help with the visa letter, airport pickup, accommodation and interpreters.

What to expect

What we are — and what we aren't

We are not clinicians

We don't diagnose, prescribe, or perform procedures. Clinical recommendations come from licensed physicians at partner programs, not from us.

We are partial to good outcomes

Our incentive structure rewards repeat patients and referrals — not pushing specific programs. We disclose all coordination fees in our terms.

We are not affiliated with a specific hospital

We work with multiple programs in each destination. We have direct relationships, but not exclusive ones.

We are honest about limitations

If your case is better treated locally, we'll say so. If a procedure isn't right for you, we'll explain why. Bad referrals lose us future referrals — the math punishes overselling.

We are responsible for our recommendations

Documented in writing. Trail of communication preserved. Open to scrutiny, dispute, and second opinions.

Ready for real prices from verified hospitals?

Send your reports once. A doctor reviews them and you get written quotes from up to 3 hospitals, free.