Refund policy
The terms under which a deposit or payment can be refunded.
Refund policies vary by program: full refund 30+ days before; partial refund within 30 days; no refund for no-show. Surgery cancellation due to medical reasons is often fully refundable.
What this means for you: read the refund policy carefully and confirm in writing. Don't assume — ask.
What a term means for you depends on your own reports. Ask your treating doctor, or send your reports for a free review.