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24/7 Emergency

Symptom triage guide

Not sure if you need urgent help? Work through this guide to understand your next step. For any life-threatening symptoms, call emergency services immediately.

Important: This guide is informational only — it is not medical advice and does not replace evaluation by a clinician. If symptoms are severe, worsening, or you are unsure, contact a doctor or your local emergency services without delay.

Green — Routine

Continue monitoring. Contact your coordinator at next check-in.

  • Mild soreness at incision site
  • Minor bruising around wound
  • Slight fatigue that improves with rest
  • Normal appetite variations
  • Mild stiffness in the morning

Yellow — Contact coordinator

Reach out immediately. Do not wait for your scheduled check-in.

  • Fever above 38°C for more than 24h
  • Increasing redness or swelling at wound
  • Drainage that is yellow or foul-smelling
  • Persistent dizziness or shortness of breath
  • Pain not controlled by prescribed medication
  • Unable to pass urine in 8+ hours

Red — Call emergency now

For life-threatening symptoms. Call emergency services in your destination country.

  • Chest pain or pressure
  • Sudden severe shortness of breath
  • Bleeding that won't stop
  • Signs of stroke (face droop, arm weakness, speech difficulty)
  • Loss of consciousness
  • Severe allergic reaction

Emergency contacts by destination

Medcasts desk, any hour: +91 96434 52714

  • India Emergency: 112 · Ambulance: 108
  • Türkiye Emergency: 112 · Ambulance: 112
  • Thailand Emergency: 191 · Ambulance: 1669
  • United Arab Emirates Emergency: 999 · Ambulance: 998
  • Germany Emergency: 112 · Ambulance: 112
When you have time

Plan ahead, before the next emergency

If your situation isn't immediate, the pages below help you set up faster access if a crisis recurs.

24/7 desk

Air ambulance + emergency

How our medical-evac coordination works.
Insurance

Coverage on the road

What international policies cover for emergencies abroad.
Specialty

Cardiac surgeons

For chest-pain or post-MI recurrence.
Specialty

Neurosurgeons

For stroke or post-trauma escalation.
Specialty

Oncology

For oncology-related deteriorations.
Patient portal

Track an active case

Look up where your case sits in the pipeline.
Quote

Start a treatment plan

If you need surgery soon but the situation is stable.
Talk to us

Reach a coordinator

Email, phone, or WhatsApp — pick what works.

Unsure which colour you are?

Call us and describe the symptoms. If it sounds urgent we will tell you to call local emergency services straight away.

Call the Medcasts desk Chat on WhatsApp